FAQs
Products & Orders
Get help with products and find answers to frequently asked questions.
Will my item be sealed or unsealed?
All of our stock is brand new and sourced directly from UK record companies and will be delivered to you exactly as supplied to us. It is very common for UK record companies to supply CDs and DVDs that are not sealed or shrink wrapped.
I'm looking for an item that is not on your website. Can you help?
Yes we can. Please contact us regarding the item that you are looking for and we will get back to you as soon as possible. Usually within 48 hours.
Where can I find information about tickets and to view your travel packages?
If you would like regular updates on Springsteen related events please join The Ties That Bind; our unofficial fan club. We offer members priority booking, subject to availability.
When will my card be charged?
Orders placed through the website are charged when you checkout.
Can I order by phone?
Yes. We are happy to take orders via telephone. Please call us on 01242 246 242 expressing that you wish to place a 'mail order'.
Do you have a shop I can visit?
We have a shop in Cheltenham Town centre! Please come and visit. You can find out more here.
Can I collect my order in your shop?
Yes. You can find out more information here.
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